Pet owners
Frequently asked questions.
Where are you, and when are you open?
149 Plaistow Road, Plaistow, NH 03865 — about 45 minutes north of Boston. Closed Monday. Tuesday–Friday 10am–5pm, Saturday 10am–6pm, Sunday 10am–5pm.
MoreCan I buy animals online?
Snakes, lizards and amphibians are available for online purchase through our parent company, NERD. We'll ship your new animal, or you can buy online and pick it up in the store. Everything else is in-store.
MoreWhat animals do you sell?
Snakes (mostly captive-bred by NERD), lizards, turtles and tortoises, frogs, toads, newts and salamanders, freshwater fish and shrimp, small furry animals like fancy rats and mice, tarantulas and scorpions, and insects and isopods. Stock changes — call for what's in.
MoreCan you special-order something?
Yes. We take special orders for fish, and we'll do our best to special-order enclosures in a size or style you haven't seen in the store. Call (603) 382-3338.
Do you sell live and frozen feeders?
Yes — live and frozen rodents, crickets, roaches, fruit flies, hornworms and waxworms, plus fish and turtle food and supplements like calcium. Call for availability.
MoreCan I tour NERD?
Yes, by private booking. Call to schedule at least 10 days ahead; tours are 1 hour. Private tours start at $300 for up to 10 people, and $1,000 with Kevin McCurley (includes a venomous demonstration).
MoreDo you do birthday parties and school shows?
NERD hosts Cave parties on site, in-home shows, and educational shows for schools, scouts, churches and universities.
MoreWhat's your cancellation policy for tours and parties?
Full payment is due in advance to reserve your slot. All cancellations carry a 25% fee, and rescheduling within 10 days of your booking adds a 25% fee (barring acts of God).
MoreI'm not sure how to set up my animal's habitat. Can you help?
That's what we're here for. Come in and ask, or call (603) 382-3338 — and see the care library — basic care sheets for snakes, lizards, turtles and tortoises, frogs, tarantulas, isopods, fish and small pets.
MoreAre you hiring?
We hire animal care specialists. Send your resume, or just ask about the position, at ZooCreaturesPetStore@gmail.com.
MoreDidn't find your answer? Give us a call and speak to one of our associates.

